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My former life: Boxing taught me to stand up to corporate bullies and foolish regulatory edicts – Lakey
Kicking off the first in a mini-series exploring the former lives of professionals across the protection and health sector, Alan Lakey, director at CIExpert, speaks to Health & Protection about his exploits...
Read moreBusiness Protection Focus launches one-day virtual conference
Business Protection Focus is launching a one-day virtual conference which will take place on 9 September. Stuart Halliwell, owner of Stuart Halliwell Consulting, launched BP Focus week last year to help businesses...
Read moreAviva health sales drop by a third, while individual business dampens protection growth in H1
Aviva saw health sales fall by a third in the first half of the year. This is according to the insurer’s H1 2026 results which revealed health new business sales dropped to...
Read moreAxa Health International appoints Castro as head medical adviser from Allianz
Axa Health International has appointed Dr Melissa Castro as head medical adviser, effective immediately. In her new role, Dr Castro (pictured) will provide senior clinical leadership across Axa Health International and help...
Read moreNHS A&E departments see record 2.5 million patients as temperatures soar
NHS England's accident and emergency (A&E) departments saw a record 2.5 million attendances last month amid two heatwaves, with the three busiest months ever all recorded between May and July. This is...
Read moreNHS waiting list dips slightly in June
The waiting list for NHS treatment in England fell slightly in June. According to official data, the number of referral to treatment (RTT) pathways where a patient was waiting to start treatment,...
Read moreWhy combining AI with human empathy is vital to drive down PMI and protection complaints – analysis
The first part of Health & Protection’s analysis into increasing customer complaints about private medical insurance (PMI) and protection cover revealed myriad factors are at play. This second part looks into possible...
Read moreHouse of Lords IPMI Roundtable: Finding displaced employees taxing insurers and advisers
Global shocks are creating headaches for multinational employers but there are opportunities in the Americas, hears Owain Thomas. Employers and organisations have been slow to keep intermediaries and insurers informed where...
Read moreEpassi eyes cross-selling opportunities with new regional MD appointment as Russell departs
Epassi has appointed Antonio Barradas to the newly created role of regional managing director. The digital employee benefits platform said his appointment reflects a new regional structure at Epassi, built around the...
Read moreMis-selling, service levels and customer confusion behind escalating PMI and protection complaints – analysis
Customer complaints to the Financial Ombudsman Service (FOS) about protection and private medical insurance (PMI) represent a very small portion of its caseload. But the latest data from the FOS revealed the...
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