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HSBC Life is introducing a protection adviser support team which pledges faster replies to queries. “Advisers will be able to receive faster replies via phone or email from the specialist team on...

Diana Haydar, director of direct sales at Nasco Insurance in Dubai speaks to Health & Protection about her 21 year career in IPMI, the challenge of premium inflation, the need for innovation, her top...

Robert Kennedy is being promoted to CEO for Howden UK and Ireland, replacing Carl Shuker who will become deputy chairman.  Kennedy is currently CEO of Howden Ireland and will take up his...

Howden has received approval to open its first operation in Saudi Arabia.  With the opening of Howden Reinsurance Brokers KSA, it means that Howden now has a presence in 56 countries.  The...

The Exeter saw its membership rise by 5.8% to 146,385 in 2024 as private medical insurance (PMI) and income protection (IP) saw strong growth, but life insurance and cash plans sales dipped....

Aviva has extended its access to Circle Health Group (CHG) facilities by signing a fresh four-year deal.  It means Aviva customers will be able to continue to access CHG’s national network of...

Unum has been using artificial intelligence (AI) to help it identify policy definitions in its group risk products which can be improved. The insurer has also cut claims decision times for cancer...

Bupa Global has launched updated international private medical insurance (IPMI) retail plans in Hong Kong. The insurer rolled out the changes for individuals and families last week. It said the refreshed plans...

MetLife and Sprout.ai will be expanding their work to speed-up claims automation beyond Latin America to other global markets including the US and Asian territories. The insurer said the move was part...

Healix International is making a series of senior level appointments across operations, risk management and sales delivery ahead of opening an office in Australia ahead of gloabl expansion.  The firm said the...