Compliance & Regulation
Networks cast doubt over FCA’s capacity to directly authorise all ARs
Advice networks have argued the regulator does not have the scale or ability to directly authorise thousands of appointed representative (AR) firms, should the regime be overhauled. The networks also maintained that...
Read morePMI complaints and upheld cases remain higher – FOS
Health insurance complaints received and upheld by the Financial Ombudsman Services (FOS) appear to have plateaued at higher levels following significant rises last year. Latest data from the FOS showed complaints received...
Read moreGovernment launches call for evidence ahead of men’s health strategy
Government is launching a call for evidence ahead of the launch of a men's health strategy next year. This is according to health and social care secretary, Wes Streeting (pictured), who was...
Read moreFCA proposes four changes to name and shaming rules
The Financial Conduct Authority (FCA) has announced four significant changes to its naming and shaming rules in response to feedback to an initial April 2024 consultation on proposals for a measured increase...
Read moreConsumer resilience and more effective regulation focus of FCA five-year plan
Consumer resilience and becoming a more efficient and effective regulator are two of the key aims of the Financial Conduct Authority’s (FCA) latest five-year plan. The regulator also emphasised the importance of...
Read moreClear communication key to cutting protection complaints – FOS
Flexible, clear and responsive communication can make all the difference to customers taking out one of the most complained about protection policies, the FInancial Ombudsman Service (FOS) has said. Illustrating her point,...
Read moreLandmark ruling threatens to ‘drive coach and horses’ through commission – Sinclair
The protection sector needs to focus its attention on a ruling which threatens to drive a "coach and horses" through every part of commission in financial services, according to Robert Sinclair, chief...
Read moreDWP examining how employers promote healthy workplaces for Get Britain Working
The Labour government is launching an independent review into how UK employers promote health and inclusive workplaces as part of a package of reforms outlined in the Get Britain Working White Paper....
Read moreMPs label FCA ‘incompetent’ and call for ban of ‘confusing’ AR regime
MPs and peers are proposing that the appointed representative (AR) regime should either be banned entirely or networks should be made 100% responsible for their ARs. They suggest the Financial Conduct Authority...
Read moreFCA highlights some good practice in life insurance claims processes
The Financial Conduct Authority (FCA) has highlighted some of the good practices found in its review of the bereavement claims process and urged insurers to take note of them and potential areas...
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