Compliance & Regulation

More automation could be the key to speeding up the bereavement claims processes, but this may not always be possible for group life claims. This is according to advisers Health & Protection...

Life insurers have been told to settle death claims quicker and improve how they monitor claims times or face further action by the Financial Conduct Authority (FCA). It demanded significant improvements with...

The Financial Services Compensation Scheme (FSCS) is expecting a third consecutive year with no additional levy for advisers operating in the protection and health insurance sectors. Those working in the mortgage broker...

Advisers, intermediaries, insurers and other financial services firms could be forced to pay fees for complaints made to the Financial Ombudsman Service (FOS) when they are submitted. This would reverse the current...

The Financial Ombudsman Service (FOS) will introduce a £250 case fee for complaints submitted by claims management companies (CMCs) and other professional representatives. Meanwhile the Financial Conduct Authority (FCA) is consulting on...

Chancellor Rachel Reeves has set out significant reforms to be made to the Financial Conduct Authority (FCA) and Financial Ombudsman Service (FOS). This includes an overhaul and replacement of the FCA Certification...

The Labour government has requested both leading financial regulators to review the rules governing mutual organisations to “unlock the full potential of the mutual and cooperative sector in the UK”. Economic secretary...

There were more kites flown ahead of this year’s Budget than I have ever seen, which fuelled many and varied rumours. I and many others pitched in with our thoughts and most...

The Financial Conduct Authority (FCA) will be collecting fair value data from pure protection insurance providers, Health & Protection can reveal. The regulator said it was planning to collect the data as...

CIExpert's Single Is Best campaign has come under fire from advisers for promoting bad advice in situations where recommending two single life policies is not the best option. However, CIExpert director Alan...