Compliance & Regulation

Authorised firms will need permission from the Financial Conduct Authority (FCA) to begin using appointed representatives (ARs), as part of a Treasury overhaul of the sector published today. Protection under the Financial...

The Financial Ombudsman Service (FOS) has corrected its latest complaints figures for private medical insurance (PMI) and income protection products (IP) after Health & Protection questioned the original data. As a result,...

The Association of British Insurers (ABI) and the Independent Healthcare Providers Network (IHPN) have raised concerns about a proposal put forward by Lord Kinnock for a tax hike on private healthcare. The...

Lord Kinnock is calling for the government to remove the exemption on VAT on private healthcare, while calls have also been made to introduce a windfall tax on these services. The former...

Personal Finance Society (PFS) director Eddie Grant has succeeded Zurich head of market engagement Peter Hamilton as disability and access ambassador for insurance. Grant (pictured) is one of nine new disability and...

The Financial Conduct Authority (FCA) has issued detailed information requests to more than 30 insurers and intermediaries as research for its pure protection market study. The regulator is also conducting consumer research...

Mortgage Advice Bureau (MAB) has deployed a financial vulnerability assessment tool across its broker network. Developed by Comentis, the tool aims to improve identification of and help to support vulnerable customers. It...

The Financial Conduct Authority (FCA) has been forced to appoint an interim chairman of the Financial Ombudsman Service (FOS) from the FCA board after admitting "the initial recruitment campaign proved unsuccessful". Liam...

Nothing has been done about low private medical insurance (PMI) policy renewal commissions from insurers incentivising bad adviser behaviour for 20 years, according to compliance consultant Branko Bjelobaba. However, he warned that...

The Financial Conduct Authority (FCA) is likely to publish the next edition of its insurance strategy in the next couple of months, Health & Protection understands. The strategy will outline the regulator’s...