Compliance & Regulation

If advisers are uncertain about the quality of service they will receive from insurers they will reduce or even stop talking to customers about protection, the Association of Mortgage Intermediaries (AMI) is...

The Consumer Duty requires adviser firms to think about how their charges represent fair value for different groups of consumers and they must adapt where necessary, the Financial Conduct Authority (FCA) has...

A tick-box approach to implementing incoming rules will not suffice as the Financial Conduct Authority (FCA) has warned it is already acting with a Consumer Duty mindset. This is according to Therese...

The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial year than the previous quarter. However, it received and upheld more private...

Doctors have accused insurers of putting a chokehold on the private healthcare market and paying less than they were in twenty years ago for conducting certain procedures. The Independent Doctors Federation said...

Bupa Insurance CEO Alex Perry said the insurer is not seeing “widespread challenges” with securing consultants and anaesthetists to conduct procedures due to the fees it is paying. However, Aviva Health procurement...

An insurer argued in court that providing clarity of cover for policyholders was anti-competitive, the Financial Conduct Authority (FCA) has said. The tactic was revealed by FCA CEO Nikhil Rathi (pictured) who...

Regulation is required to address the "increasingly poor" standards of governance and trusteeship at many UK healthcare trusts, according to Halcyon Trustees. The call for regulation follows a warning from founders John...

Helen Whately has returned to the Department for Health and Social Care as a health minister. Whately (pictured) was appointed minister for care just before the pandemic in February 2020 and left...

Hybrid working, anonymised CVs and an increased focus on social mobility are just some of the ways the health and protection sector is making inroads to creating a more diverse financial services...