Compliance & Regulation

The Financial Conduct Authority (FCA) has emphasised that its Consumer Duty applies equally to services such as advice and distribution as it does to products. The regulator also highlighted that insurers cannot...

Firms' target markets are always likely to include vulnerable people so the Consumer Duty requires them to consider whether their products have features that risk harm to all customers - including those...

The Chartered Insurance Institute (CII) has appointed leaders of the Society of Insurance Broking (SIB) and Society of Claims Professionals (SOCP). YuTree Insurance director Laura Hancock takes over as chairwoman of the...

Two in five people in the UK may have suffered financial abuse, according to research from Aviva. The research found women were more likely to experience such abuse with nearly half of...

All parts of the healthcare system need to come together to clear NHS backlogs as new data indicates wait times remain at record levels, according to the Independent Healthcare Providers Network (IHPN)....

The Financial Services Compensation Scheme (FSCS) has expects its management expenses budget to increase 5% to hit £99.8m for 2023-24, despite expecting to handle fewer claims next year. The increase is coming...

Prime minister Rishi Sunak has admitted to using private healthcare but refused to be answer how long he had to wait for his last dentist appointment. Sunak's admissions came as pressure increased...

The former chairman of the Personal Finance Society's (PFS) financial planning practitioner panel believes in an ideal world the body would become independent of the Chartered Insurance Institute (CII) as it can...

The Financial Conduct Authority (FCA) is extending measures introduced during the Covid-19 pandemic to now support all insurance customers in financial difficulty whatever the reason. In its CP23/1 consultation the regulator explained...

Alasdair Walker has stepped down as panel member and chairman of the financial planning panel at the Personal Finance Society (PFS) citing the ongoing dispute between the PFS and the Chartered Insurance...