Appointments / Industry
NHS waiting list dips slightly in June
The waiting list for NHS treatment in England fell slightly in June. According to official data, the number of referral to treatment (RTT) pathways where a patient was waiting to start treatment,...
Read moreWhy combining AI with human empathy is vital to drive down PMI and protection complaints – analysis
The first part of Health & Protection’s analysis into increasing customer complaints about private medical insurance (PMI) and protection cover revealed myriad factors are at play. This second part looks into possible...
Read moreEpassi eyes cross-selling opportunities with new regional MD appointment as Russell departs
Epassi has appointed Antonio Barradas to the newly created role of regional managing director. The digital employee benefits platform said his appointment reflects a new regional structure at Epassi, built around the...
Read moreMis-selling, service levels and customer confusion behind escalating PMI and protection complaints – analysis
Customer complaints to the Financial Ombudsman Service (FOS) about protection and private medical insurance (PMI) represent a very small portion of its caseload. But the latest data from the FOS revealed the...
Read moreFOS to add new case registration stage and powers to dismiss inappropriate claims
The Financial Ombudsman Service (FOS) has announced a series of changes aimed at transforming the way it operates to improve its service for consumers and firms. This includes a new registration stage...
Read moreEverywhen appoints Parry as principal international consultant
Everywhen has appointed Hannah Parry as principal international consultant. She will be responsible for building and maintaining international client relationships, growing the international book of business strategically and managing providers and propositions....
Read moreHouse of Lords IPMI Roundtable: Self-insurance a realistic alternative to IPMI as premium pressure continues
Rising prices and increased competition are troubling advisers, but Mark Dunne hears a warning for insurers to avoid complacency. Clients are starting to consider self-insuring and downgrading their coverage as international...
Read moreHigh cost of weight-loss treatments will only widen health inequality – advisers
Pricing out customers from accessing weight-loss treatments could widen existing health inequalities across the country. This is according to advisers Health & Protection spoke to following analysis from the King’s Fund, released...
Read moreIntroducing… Georgia Shepherd, Mint FS
Georgia Shepherd, protection adviser at Mint FS, speaks to Health & Protection about making the move into protection from hospitality, overcoming initial self-doubt about changing career, the importance of keeping an open...
Read moreSwiss Re appoints UK, Ireland and MEA head of life and health from Scor
Swiss Re has appointed Damien Bartlett as head of its life and health market unit for UK and Ireland and Middle East and Africa. The appointment will take effect 1 November 2026. ...
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Cash plan innovation meeting employer demands for treatment pathways but affordability essential – analysis
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Paul Gambon, Medicash: Cash plans becoming a strategic choice for employers
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FCA resists AI-specific rules in favour of becoming an agentic regulator
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World Mental Health Day: The employees you should be worried about are not off sick – Norris
