The Financial Conduct Authority (FCA) has committed to speaking to staff to turn their feedback into action as it continues...

GPs in England saw seven million more patients in October and more appointments took place on the same day they...

Simplyhealth will prioritise B-Corp certified companies and other organisations with strong environmental, social and governance (ESG) values when handing out...

If the insurance and finance sector moves any slower in improving diversity, it will be going backwards, according to Aviva...

Collecting data beyond visible characteristics of race or gender fosters feelings of acceptance among diverse communities, according to the Financial...

Shortening job descriptions, 50/50 candidate shortlists and encouraging men to take longer parental leave are just some of the ways...

The Association of British Insurers (ABI) has set a minimum target for the number of its members signed up to...

There has been a "big shift" in cases where the Financial Ombudsman Service's (FOS) independent assessor has had to make...

Sickness absences and the cost of workplace benefits both rose at the Financial Ombudsman Service (FOS) in the last financial...

The Financial Ombudsman Service (FOS) hit just two of its key outcome targets over the last financial year, however it...