FOS PMI grievances drop, but IP complaints continue to soar
While private medical insurance (PMI) complaints to the Financial Ombudsman (FOS) dropped 9.7% for the third quarter of the 2025...
Emergency and evacuation cover demands expanding in turbulent times – analysis
Only a month into 2026 and the world already looks a different place than it did just at the end...
Vitality eyes carbon offsets in ‘moral reminder’ to tackle AI energy use
Vitality is openly considering using strategies to offset the impact of artificial intelligence (AI) technology on the environment, the insurer...
Barry Waring launches consultancy following YuLife exit
Barry Waring, the chairman of Raising The Profile for group risk trade body Grid has launched BW Consulting Limited, after...
Interesting Life Company launches digital underwriting explanation tool
The Interesting Life Company has launched the Interesting Life Agent (ISLA), a digital tool designed to help advisers quickly predict,...
FCA hopeful protection market ‘dynamism’ will continue following HSBC Life exit
The Financial Conduct Authority (FCA) is hopeful that exits and entries into the protection insurance market will drive “dynamism,” but...
OneFamily and Scottish Friendly to merge while retaining brands and bases
The boards of OneFamily and Scottish Friendly have announced proposals to merge, bringing together two mutual life assurance providers with...
National cancer plan aims to boost survival rates and meet waiting targets
The government has unveiled a national cancer plan which aims to ensure three quarters of people diagnosed with cancer from...
FCA to investigate IP claims ratios and wider claims experiences – Pritchard
Too many people lack protection cover for when things go wrong, according to Sarah Pritchard, deputy CEO at the Financial...
Pensions minister rules out auto-enrolment for PMI
Pensions minister Torsten Bell (pictured) has ruled out auto-enrolment for private medical insurance (PMI). The subject of auto-enrolment for workplace...
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Aviva virtual agent won’t tackle complex bereavement or CI claims – Blanc
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UnitedHealthcare Global exits IPMI in Americas and EMEA with Cigna stepping in
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Woodley becomes head of healthcare development at The Exeter as Page takes over distribution
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Is AI an adviser’s friend or foe? analysis
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Advisers may need to justify why trust or beneficiary nomination not used – Wheatcroft
