Customers releasing sensitive data making AI-generated enquiries – Knowles
Customers are increasingly generating protection insurance enquiries using artificial intelligence (AI) services such as ChatGPT, but this is presenting serious...
PMI products must be more understandable as NCDs ‘too complex’ – Fairer Finance
Private medical insurance (PMI) providers have been urged to up their game in ensuring customers can actually understand their products,...
Most life policyholders unaware of terminal illness benefits – MoneySupermarket
Most life insurance policyholders do not know they can access an early pay out following a terminal diagnosis. This is...
Advisers are pro-Christmas jumpers but understand client sensitivities
Advisers generally support client-facing staff wearing Christmas jumpers, but the complexity of the debate reflects the importance of the sector's...
IPT raises £6.8bn in first eight months of financial year
Insurance premium tax (IPT) raised almost £7bn in the first eight months of the 2025-26 financial year. Latest HM Revenue...
A turbulent year of two halves but health insurance market sees easing inflation ahead – analysis
The year 2025 may be remembered as a turbulent year of two halves for the private medical insurance (PMI) market....
William Russell adds remote GP and range of health services for expats
William Russell is introducing a virtual GP service, preventative and mental health support as well as help expats stay safe...
Gallagher’s O’Rea to succeed Aon’s Keilty as BIBA deputy chairperson
The British Insurance Brokers’ Association (BIBA) has appointed Gallagher UK CEO Michael Rea as its next deputy chairperson. Rea (pictured)...
Healthcode to integrate Epractice with NHS systems
Healthcode is launching a project to integrate its Epractice solution with NHS systems extending its reach to private healthcare providers...
Watch the highlights of the UK Health & Protection Awards 2025
The winners of the UK Health & Protection Awards 2025 were revealed at a magnificent gala ceremony at the Westminster...
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Aviva virtual agent won’t tackle complex bereavement or CI claims – Blanc
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UnitedHealthcare Global exits IPMI in Americas and EMEA with Cigna stepping in
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Woodley becomes head of healthcare development at The Exeter as Page takes over distribution
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Is AI an adviser’s friend or foe? analysis
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Advisers may need to justify why trust or beneficiary nomination not used – Wheatcroft
