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MetLife and Sprout.ai will be expanding their work to speed-up claims automation beyond Latin America to other global markets including the US and Asian territories. The insurer said the move was part...

Healix International is making a series of senior level appointments across operations, risk management and sales delivery ahead of opening an office in Australia ahead of gloabl expansion.  The firm said the...

Shepherds Friendly has announced the appointment of Michael Williams as its first chief change officer.  In the role Williams will lead key transformation initiatives and ensure they are aligned with the organisation’s...

Axa Global Healthcare has appointed James Swatton to the role of senior distribution leader – Asia.  Swatton (pictured) will be based in Hong Kong and will be responsible for Axa Global Healthcare's IPMI...

The Chartered Insurance Institute (CII) is publishing guidance on managing customer vulnerability while remaining GDPR compliant to help promote data sharing across the industry. The body noted there were “widespread misconceptions about...

  Businesses are constantly seeking new ways to stay ahead. One of the most powerful yet often overlooked strategies is embracing the value of neurodiversity in the workplace. Supporting neurodivergent employees can...

The Protection Distributors Group (PDG) has named 12 insurers as meeting the criteria to be signatories to its Claims Charter for 2025, compared to eight last year.   The 12 insurers that...

Intermediary confidence in the international private medical insurance (IPMI) market has dipped to levels seen following the Covid-19 pandemic, Health & Protection’s latest IPMI Report has found. In contrast provider confidence in...

Aon Singapore has appointed Tisha Soh as head of client services, health solutions.  Soh will lead the delivery of client service across Aon’s health solutions portfolio, partnering with organisations to design and...

The Financial Conduct Authority (FCA) is working with insurers to explore faster ways of finding out if someone has died and speed-up death claims payments. The regulator has been particularly outspoken and...