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Artificial intelligence (AI) can never truly replace the emotion, trust or human connection that international private medical insurance (IPMI) professionals bring to their customers. This is was one of the key conclusions...

Scottish Widows paid out £236.6m in protection claims in 2024. This was marginally down on the £243m paid out in 2023, but up from £199m in protection claims in 2022 and £207.9m...

The number of people waiting for NHS treatment in England rose by 18,751 people in March 2025, the first increase since August last year. The latest data from NHS England showed 7,420,899...

The Financial Conduct Authority (FCA) is consulting on ending its requirement for insurance firms to review the value of their product at least every 12 months. Under its proposal, firms would instead...

Insurers and brokers will have to carefully manage their artificial intelligence (AI) usage to ensure that they do not move from the AI deployer category to the category of AI providers –...

The international private medical insurance (IPMI) sector needs to a better job in educating clients about additional support services attached to claims process. This is according to panellists participating in a session...

International private medical insurance (IPMI) providers should take a "psycho-logical" approach when designing underwriting forms. This is according to William Trump, founder and lead consultant at Unconventional Wisdom (pictured), who imparted three...

International private medical insurance (IPMI) providers could learn from the US and implement excesses linked to wellbeing in order to tackle premium inflation. This is according to Tristan Cleaver, premier consultant -...

IPMI should be seen as a right – not a privilege, according to Alban Bytyqi, EMEA reward consultant at Ricoh Europe.  Bytyqi was discussing the importance of providing IPMI as a standard...

Hiring hackers to keep their organisation safe from cyber threats is just one of the expectations organisations operating in the international private medical insurance (IPMI) industry should have of the third-party administrators...