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Regulators from across the spectrum have agreed to develop metrics to measure the regulatory burden on the financial services industry. The move comes after leaders and senior representatives from the Financial Conduct...

The Financial Ombudsman Service (FOS) has secured up to £22m in redress for consumers who have complained about poor service and outcomes from financial service providers. The payments came from proactive work...

Boston Mutual Life Insurance Company has appointed David Martin as vice president and chief information officer (CIO). Based in Omaha, Nebraska, Martin will oversee information technology (IT) initiatives and strategies for Boston...

Cirencester Friendly saw an increase in premium income, membership and funds under management, according to the society's 2021 annual report and accounts. The report reveals that over the year the mutual's membership...

Iress has added term and critical illness protection services to quote and apply product sourcing software The Exchange. The move marks the second phase of its Features initiative following launch of the...

Aetna International has begun its exit from the international private medical insurance (IPMI) market by starting to introduce and refer its customers to Allianz Partners. The insurers have also published further details...

Working To Wellbeing has released further details of its line manager assistance programme (LMAP) which supports and equips line managers to help with their teams' mental and physical wellbeing at work. Last...

Oneglobal Broking has appointed Luis Miguel Galvis as country manager for Colombia and Ecuador. Galvis was previously head of financial lines and surety at Howden Re in Colombia. Prior to this, he...

Legal & General has entered into an exclusive partnership with Fruitful Insights to gauge the costs associated with impaired wellbeing and productivity and the factors underpinning these losses. Based on this intelligence, intermediaries...

Aviva paid out a total of £1,094,919,735 in 2021 across individual critical illness, life insurance and income protection policies, with 98.1% of all claims received settled. The insurer's annual individual protection claims...