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Scottish Widows paid out £219m in protection claims in 2025. This was down from £236.6m in protection claims in 2024 and the £234m paid out in 2023. Over the year Scottish Widows...

Royal London has refreshed its anniversary emails to protection customers. Around one million protection customers will receive the enhanced anniversary emails during 2026. The rollout is already under way for income protection...

MetLife UK has added virtual physiotherapy services across its individual protection portfolio. Delivered through the insurer’s partnership with HealthHero, the virtual physiotherapy service will be available to all individual protection customers from...

Partial payments on critical illness (CI) protection plans serve a valuable need for policyholders particularly as many conditions such as cancer are being found earlier. Hannah Cook, head of protection business development...

The starting point for advisers talking to pro wrestlers about taking out protection is not asking them: ‘Whatcha gonna do when you get injured and can’t work?’ This is according to Rhys...

Chesnara has told Health & Protection that more redundancies could be on the way at HSBC Life UK as it works to integrate its latest acquisition. The insurer bought HSBC Life UK for...

Scottish Widows has urged intermediaries to get involved in supporting their clients’ protection claims and to work with insurers whenever possible in the process. Dave Thompson, senior claims technical manager at Scottish...

Scottish Widows is working with students at the Glasgow School of Art to explore and develop new ways of engaging young adults with protection insurance. The insurer has been working with the...

Today is the final day for advisers to enter The UK Health & Protection Awards 2026. Entries can be submitted on the Awards website. Health & Protection would also like to thank...

Effective adviser customer communications and campaigning are behind a drop off in joint life policy sales. This is according to Jennifer Gilchrist, protection industry affairs manager at Swiss Re, this afternoon who...