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Financial Conduct Authority (FCA) executive director for consumers and competition Sheldon Mills says he is “cautious” about using funds gathered from fining firms to pay for regulator or its industry levies. Mills...

Text mining is a new concept which will speed up the process of buying protection. Customers will notice a better experience, particularly at the underwriting stage of their policy. Advisers will welcome...

There are signs that a decline in cervical screenings during the pandemic has had a knock-on effect on cervical cancer claim numbers. Insurers told Health & Protection that in particular critical illness...

Health & Protection speaks to Lindsey Wilson, senior client services specialist at Towergate Health & Protection about her move from teaching to working at an IFA, the challenge of returning to the...

Advisers will take a cautious approach to Covid-19 infections in their businesses with many planning to maintain staff isolation when they test positive, even if the rules are lifted in England early....

Scottish Friendly has launched a with-profits-linked over-50s life insurance plan that could mean customers can end payments early with their full death benefit secured. Like existing over-50s plans, the product provides a...

There has been a surge in the number of children using insurers' mental health support services during the pandemic. Health & Protection contacted insurers and service providers about the figures as part...

There is limited evidence that genetic testing is influencing customer decisions to take out insurance, according to research from the Association of British Insurers (ABI). The trade body’s report found insurance purchase...

Aston Lark is in advanced talks to acquire five healthcare advice businesses. Peter Blanc, CEO of Aston Lark, revealed the details to Health & Protection following the group's completion of its second...

Insurers say they are continuing work to ensure the needs of vulnerable customers and those with mental health issues are met, and that providers always abide with the Equality Act. The Association...