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Isobel Langton joined The Exeter as CEO in April, taking over from the retiring Andy Chapman. In her first Q&A since taking over the position, she told Health & Protection, why she...

Intermediaries advising on health and protection insurance must charge renewing customers the same fees as they do to new business clients, the Financial Conduct Authority (FCA) has announced. The FCA announced the...

Protection products must be assessed to ensure they offer fair value to consumers, including those policies originated before October 2018, the Financial Conduct Authority (FCA) has announced. It warned insurers over products...

Health insurers and cash plan providers have been excluded from Financial Conduct Authority (FCA) rules surrounding the automatic annual renewal of general insurance contracts, the regulator has confirmed. However, they will be...

The world of work has seen enormous disruption as a result of Covid-19. As restrictions are gradually lifting, we are looking to a future where hybrid working is becoming far more normal,...

Insurers should communicate the benefits of health cover more effectively to companies and individuals alike, access better data on the societal benefits of health and protection insurance and improve product innovation to...

Vitality has called for health and wellbeing requirements to be prioritised at board level as new research indicates increased homeworking is leading to an 'ergonomic timebomb' risking increased back and shoulder injuries...

Cash plans have really come into their own during the pandemic due to their flexibility and cost effectiveness and while claims fell away initially in the first lockdown, a recovery currently appears...

A financial services industry collective has announced the launch of The Blood Bank, an industry initiative aimed at raising awareness of the importance of donating blood. Following a teaser shared last week,...

Ensuring line managers regularly review employees' workload, introducing engagement surveys and reviewing their occupational health provision are just some of the ways employers can guard against employee burnout. Health & Protection kicked...