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AIG Life has formally confirmed that its underwriting and claims payment approach has not changed after adopting Association of British Insurers (ABI) minimum wordings requirement for its heart attack definition on critical...

Winning Best Health Insurance Adviser at the Health & Protection Awards proved to be a family affair in more ways than one for Peter Lurie, director at Proactive Medical & Life. Speaking...

The UK Health & Protection Awards 2024 has launched and is now open for adviser entries, including a new category for networks and distributor services. Health & Protection would also like to...

Aviva UK Health managing director Steve Bridger has admitted call waiting times at the insurer remain less than perfect, but noted it had improved and pledged advisers and customers would see near...

Advisers have proposed options including greater use of artifical intelligence (AI) and mandatory excesses to help control the "saturated" use of virtual GPs in the private medical insurance (PMI) market. The subject...

Company leaders are not routinely exchanging their generous private medical insurance cover for whole of workforce solutions. This is according to a panel of adviser experts, who took part in a panel...

Artificial Intelligence (AI) can create opportunities to monitor the mental wellbeing of their workforce, according to Steve Herbert, employee benefits, wellbeing and reward consultant. Kicking off the second day of Health &...

The competition regulator has opened an investigation into Aviva’s £460m takeover of AIG Life UK and its potential to substantially lessen competition in the sector. The initial part of the investigation is...

Insurers have conceded that service levels have not been where they would have liked over the last year and admitted the industry was caught out by the scale of the surge in...

Heidi Stewart, group CEO at BHSF, speaks to Health & Protection about taking inspiration from Muhammad Yunus, her roller skating skills, not taking a traditional route to career success and how the...