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Doctify has integrated with the Private Healthcare Information Network (PHIN) to collect and share hospital patient feedback. It will support hospitals' compliance with the Competition and Markets Authority's (CMA) Private Healthcare Market Investigation...

Private medical insurance (PMI) claim volumes rose almost 8% year-on-year from April to June, following growth of almost 7% in the previous three months.  Clearing organisation Healthcode processed 3.2 million invoices for...

Baroness Casey has launched the Big Conversation on Care which will ask people in England how its adult social care system should be reformed. The announcement came as new PM Andy Burnham...

The Financial Conduct Authority (FCA) is contacting firms operating in the insurance market whose business models “may be creating heightened risks of conflicts of interest”. The regulator also warned it was “monitoring...

As part of Health & Protection’s Guide to PMI for new entrants, Jon Derbyshire, training and competency manager at Santé Group explains how a compliant process builds trust with consumers and regulatory certainty.  ...

The Financial Conduct Authority (FCA) has urged firms to up their game to make Consumer Duty monitoring proactive and outcomes-focused. It also wants them to demonstrate how information drives action and test...

As part of Health & Protection’s Guide to PMI for new entrants, Dave Middleton, executive chairman of the Association of Medical Insurers and Intermediaries (AMII), explores the importance of training and development for...

Christopher McDonald has been appointed minister of state at the Department of Health and Social Care. The MP for Stockton North also retains his role as minister of state in the Department...

Complaints about protection and health insurance products have continued to rise with private medical insurance (PMI) and income protection (IP) seeing the greatest increases, according to the Financial Ombudsman Service (FOS). Data...

The Association of Medical Insurers and Intermediaries (AMII) has appointed Charlie Francis, managing director of Howha PMI, to its executive committee. Francis (pictured) started his career in private medical insurance as an...