Individual Protection

Just 21% of advisers under 30 support the use of artificial intelligence (AI) in claims and 38% in underwriting. This is according to the AI section of the Protection Distribution Group's (PDG)...

Aviva paid £1.99bn across 61,632 individual and group protection claims last year. This was up from £1.89bn across 61,975 claims in 2024. The insurer paid more than 51,000 individual protection claims last...

The Protection Distributors Group’s (PDG) is challenging insurers to look at collaborative solutions to reverse what one adviser has called the ‘worst service levels seen in 20 years’. This is according to...

Guardian has updated its adviser portal to enable users to view real-time cover details, nominated individuals and beneficiaries as well as cover upgrades. The provider said the changes aim to give advisers...

The Income Protection Task Force (IPTF) has unveiled its fourth cohort of 7Advisers, alongside the addition of a new member to its board.  The 7Advisers are: Matt Leonard, Home Finance Direct Georgia...

Scott Cadger, head of protection product, underwriting and claims at Scottish Widows, is to leave the group after 21 years with the business. Cadger (pictured) announced his impending departure from Scottish Widows...

The insurance sector has been talking about ensuring more customers take out critical illness cover for the past 30 years, but all that has happened in that time is that the protection...

Ascend Broking Group’s success at the Health & Protection Awards was a “massive step up” and was a contributor to the broker attracting the funding to drive the business forward. This is...

The number of protection policies sold in 2025 rose 1.4% continuing the market's incremental recovery, according to data from reinsurer Gen Re. New policies sold rose to 2,042,789 last year from 2,015,560...

Aviva is expanding its AI underwriting summarisation tool to support individual critical illness (CI) insurance applications.  The move means the insurer will now be able to summarise most individual protection applications where...