Individual Protection

MoneySupermarket has launched a ChatGPT app enabling customers to use AI to compare provider offerings across financial services - including health and life insurance. The app, which uses AI to search more...

Myriad reasons are to blame for a year-on-year increase in complaints about income protection (IP) products, advisers have told Health & Protection. These include an over scrutiny of claims from providers, long...

Healthy life expectancy for men and women across the UK has fallen to its lowest level on record, according to data from the Office for National Statistics (ONS). Furthermore those born in...

Health & Protection is launching an exclusive AI in Insurance microsite. The site explores this pivotal time for the whole health and protection insurance industry including the regulatory, ethical and practical implications of...

The Financial Conduct Authority’s (FCA) Protection Market Study will mirror the regulator’s Premium Finance Study's firm-by-firm Consumer Duty approach rather than implementing any market-wide interventions, according to CEO Nikhil Rathi. Upon release...

The Income Protection Task Force (IPTF) has added Swiss Re, Instanda, RGI Solutions and Fineos as members. The additions take membership to 39. The IPTF also revealed its Income Protection Action Week...

National Friendly has reported strong sales growth in 2025, driven by rising demand for its income protection (IP) range, and continued expansion across intermediary distribution. In the year ending 31 December 2025,...

Scottish Widows has introduced beneficiary nomination for new personal single‑own‑life or life‑with‑critical‑illness policies. It is available for advisers who apply directly with Scottish Widows or via the UnderwriteMe portal, it enables customers...

Vitality has appointed Kathryn Conniff as life underwriting service director. Conniff (pictured) takes responsibility for adviser servicing, including oversight of the national Vitality nurse fleet and leadership of the end‑to‑end underwriting journey....

Canada Life’s group protection sales rose 4% in 2025 and paid £541m in claims, according to the insurer’s full year results. Canada Life's group risk increase contributed to overall sales growth of...