Individual Protection

Cirencester Friendly has promoted Ben Howe to chief operating officer (COO) with the retirement of incumbent Shirley Fell. Howe (pictured), the current director of strategy and transformation, will succeed Fell from 1...

Dr Pallavi Bradshaw is leaving Axa Health to return to the Medical Protection Society as its medical director. Dr Bradshaw (pictured) joined Axa Health as deputy chief medical officer in September 2021...

Zurich UK has appointed James Tait as head of Zurich corporate risk following Cindy Warden’s retirement at the end of this year. Tait (pictured) will join Zurich in January 2026, working across...

Eight in 10 mortgage and protection brokers are highly engaged with artificial intelligence (AI). This is according to a survey of 112 brokers conducted by mortgage, protection, and compliance services provider Paradigm....

UnderwriteMe has added Vitality’s SIC 3X serious illness cover to its protection platform. The move means advisers can now access the full range of Vitality serious illness cover products – SIC 1X,...

Health insurance complaints received and upheld by the Financial Ombudsman Services (FOS) have risen again in the second quarter of the financial year, following a decline in the previous three months. Latest...

Legal & General is extending the option to decline annual increases on individual protection policies to existing customers. Existing L&G protection customers with increasing cover (indexation) policies can now choose to decline...

Vibrant Mortgages has joined national mortgage and protection network Stonebridge as an appointed representative (AR) firm. The Birmingham-based advice firm provides whole-of-market mortgage and protection advice to customers across the UK. Preeti...

Gretel has launched a fully digital tracing service for financial institutions, including life insurance providers, banks, investment companies and pension providers. The E-trace service is built on Gretel’s established platform and allows...

Medical and health insurance was again the second most complained about financial product in the first half of 2025, according to the Financial Conduct Authority (FCA). The sector once again claimed the...