Individual Protection
Aviva sees ‘brilliant’ PMI growth as protection sales slip following AIG deal – Blanc
Aviva has seen strong sales growth across the market for private medical insurance (PMI) but its individual and group protection new business dropped after completion of the AIG Life deal. CEO Amanda...
Read moreAnnual health MOT could have saved my cancer-stricken dad’s life – Lakey
Annual health MOTs, provided as part of added value services to insurance products, really come into their own in preventing customers from developing cancers with low survival rates, according to Alan Lakey,...
Read moreOpenwork hires former Aviva protection and health MD Barker as CEO
The Openwork Partnership has appointed Rob Barker as chief executive officer. Over a 30-year career, Barker (pictured) has held senior leadership roles in the insurance, wealth management and protection sectors. He was...
Read moreFOS consults on case fee changes and advance payments to ensure ‘polluter pays’
The Financial Ombudsman Service (FOS) is consulting on changes to its case fees depending on which stage they are resolved and potentially on the outcome, enforcing a "polluter pays" approach. No fee...
Read moreFSCP hits out at loaded premiums and ‘fully supports’ protection market study
The Financial Services Consumer Panel (FSCP) has slammed the practice of loaded premiums as being “contrary to the consumer interest” and not offering fair value. The representative body also welcomed the Financial...
Read moreReassured adds AI technology to monitor all customer calls
Reassured is working with Voyc in a bid to improve customer outcomes by monitoring all customer calls. The AI-powered conversation monitoring platform enables Reassured to provide near real-time feedback to agents, the...
Read morePrincipal firms will require FCA permission to launch ARs in Treasury overhaul
Authorised firms will need permission from the Financial Conduct Authority (FCA) to begin using appointed representatives (ARs), as part of a Treasury overhaul of the sector published today. Protection under the Financial...
Read moreIress cuts deputy group CEO role forcing Mitchell out
Iress has eliminated its deputy group CEO position with Harry Mitchell leaving the business after two years. The move was revealed in the technology firm's half year results which also showed double-digit...
Read moreStonebridge appoints Miller to newly created COO role
Stonebridge has appointed former Bluestone chief operating officer for APAC, Tim Miller, to the newly created role of chief operating officer. Miller (pictured) will assume accountabilities for all operations functions, including authorisations...
Read moreDitch the emails and talk to your clients – Darby
In my role, I hear a lot about the challenges of getting customers to see the value in protection. But one recent conversation I had with a broker stuck with me. This...
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Exclusive: Rose St Louis joins Canada Life as first chief customer officer
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Spire launches standalone genetic test for disease prediction
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Thailand, Vietnam and Malaysia growing expat hubs as China stutters – analysis
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Network compliance heads and insurers told ‘just do it’ on single life policies
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Perci Health hires Katie Crook-Davies as director of strategic accounts
