Individual Protection

Zurich paid £360m in individual protection claims in 2024 to more than 5,907 claimants, up by 7% from the £336m paid in 2023. In all the insurer paid £220.2m in life insurance...

Aviva has seen strong sales growth across the market for private medical insurance (PMI) but its individual and group protection new business dropped after completion of the AIG Life deal. CEO Amanda...

Annual health MOTs, provided as part of added value services to insurance products, really come into their own in preventing customers from developing cancers with low survival rates, according to Alan Lakey,...

The Openwork Partnership has appointed Rob Barker as chief executive officer. Over a 30-year career, Barker (pictured) has held senior leadership roles in the insurance, wealth management and protection sectors. He was...

The Financial Ombudsman Service (FOS) is consulting on changes to its case fees depending on which stage they are resolved and potentially on the outcome, enforcing a "polluter pays" approach. No fee...

The Financial Services Consumer Panel (FSCP) has slammed the practice of loaded premiums as being “contrary to the consumer interest” and not offering fair value. The representative body also welcomed the Financial...

Reassured is working with Voyc in a bid to improve customer outcomes by monitoring all customer calls. The AI-powered conversation monitoring platform enables Reassured to provide near real-time feedback to agents, the...

Authorised firms will need permission from the Financial Conduct Authority (FCA) to begin using appointed representatives (ARs), as part of a Treasury overhaul of the sector published today. Protection under the Financial...

Iress has eliminated its deputy group CEO position with Harry Mitchell leaving the business after two years. The move was revealed in the technology firm's half year results which also showed double-digit...

Stonebridge has appointed former Bluestone chief operating officer for APAC, Tim Miller, to the newly created role of chief operating officer. Miller (pictured) will assume accountabilities for all operations functions, including authorisations...