Protection

Critical illness (CI) sales exceeded 480,000 in 2025 with standalone CI policies accounting for more than one in four, according to data from the Financial Conduct Authority (FCA). The regulator’s official product...

Consumer trust in the insurance sector will erode if professionals aren’t prepared to effectively interrogate automated decision making. Matthew Hill, chief executive of the Chartered Insurance Institute (CII) (pictured), told delegates at...

Providers should consider offering a hybrid commission model to let advisers decide how much they receive up front and how much is paid as premiums come in, Cream Financial Solutions believes. Advisers...

Aviva’s new virtual agent will not be taking on more complex claims related to bereavement or critical illness, the insurer's CEO has revealed. Dame Amanda Blanc, group CEO of Aviva (pictured), also...

Holloway Friendly and Wiltshire Friendly have finalised their merger with the transfer of engagements completed. Wiltshire Friendly is now part of Holloway Friendly after the merger proposal was announced in April. As...

Scottish Friendly chief financial officer (CFO) Alan Rankine will leave the organisation for another role elsewhere, ahead of its merger with OneFamily. Scott McNeill has been promoted to replace Rankine as the...

Zurich has launched Zurich LifeVault, a digital platform that helps customers organise wills, important documents, personal wishes and treasured memories in one secure place. The platform, which extends customer support beyond the...

Two in every five homeowners in the UK do not hold protection insurance to cover their mortgage repayments if they were unable to work, according to MetLife UK. Only a third of...

Advisers may be required to justify why a beneficiary nomination or trust has not been used when taking out a life insurance policy, according to Ron Wheatcroft, technical manager at Swiss Re....

Aviva is expanding its artificial intelligence (AI) underwriting summarisation tool to support individual income protection applications, completing the rollout of its AI technology across its individual protection product range. The rollout means...