Tag: claims

The protection sector is placing greater focus on explaining and preventing misrepresentation as part of the application process. Dave Thomson, ...

The Financial Conduct Authority (FCA) wants the protection industry to increase promotion and take-up of trusts and beneficiary nomination services to ...

British Friendly, Legal & General and The Exeter have spoken candidly about how they overhauled their claims service in the ...

LV= paid out almost £152m and approved 95% of claims in 2025 – up from £137m and on par with ...

VitalityLife paid £149m in claims across life, serious illness and income protection (IP) in 2025 – almost 5% up from ...

Shepherds Friendly paid £3.25m in new income protection (IP) claims last year, up slightly on the £3.23m paid out in ...

Soaring numbers of high value claims which have more than trebled in frequency since the pandemic and a doubling of ...

Scottish Widows has urged intermediaries to get involved in supporting their clients’ protection claims and to work with insurers whenever ...

The chief medical officer (CMO) of Macmillan Cancer Support has criticised protection insurers for an “extraordinary” lack of consistency in ...

Myriad reasons are to blame for a year-on-year increase in complaints about income protection (IP) products, advisers have told Health ...