House of Lords IPMI Roundtable: Customers demanding ‘gold-plated service’
Expectations around service levels are high, but IPMI needs a human touch despite AI advances, writes Mark Dunne. Customers ...
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Tag: IPMI Roundtable 2026
House of Lords IPMI Roundtable: Sector united in need to pivot towards preventative health
A longer-term plan is vital for IPMI’s sustainability, but immediate actions can ease the inflationary pain, hears Owain Thomas. ...
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