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Any private medical insurer who made it clear that they would cover weight-loss treatment to cut the risk of complications ahead of surgery would “clean up,” according to Rhys Schofield,  protection adviser...

WTW has reached an agreement to make Everest Funeral Concierge UK’s funeral planning and independent advocacy support available to employers who are looking to help support employees and their families before and...

Artificial Intelligence’s (AI) ability to ‘industrialise’ the complaints process as well as poor service levels from insurers and advisers alike are some of the key reasons behind increasing health and protection grievances....

Pivotal has appointed Jon Round (pictured) as chairman of the board of Pivotal Financial Limited (PFL), the group’s newly-launched FCA-regulated, directly authorised firm.  He brings to the role a distinguished track record...

Aviva has extended its artificial intelligence (AI) capabilities to life insurance applications. Aviva launched a ChatGPT app in April to allow consumers to receive a home insurance quote. Consumers will now be...

Shepherds Friendly paid £3.25m in new income protection (IP) claims last year, up slightly on the £3.23m paid out in 2024.   The Manchester-based mutual accepted 97% of IP claims in 2025 –...

Health insights platform Healthi has joined group risk industry body Grid. Ryan Hopkins, founder and CEO at Healthi, said: “I am very excited to join the Grid membership. We are completely aligned...

Private medical insurance (PMI) funded hospital admissions hit another record high in 2025 after bouncing back in the final quarter of the year. There were 670,000 insurance-funded hospital admissions last year, up...

Kicking off Pride Month, Steve Collinson, chief HR and sustainability officer at Zurich, speaks to Health & Protection about tackling preconceived notions about his personal life, why open attitudes to LGBTQ+ communities...

Soaring numbers of high value claims which have more than trebled in frequency since the pandemic and a doubling of mental health support use are among the key causes of steeply rising...