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Misconceptions about income protection (IP) could be behind the persistently low take-up of the product among British workers, according to Shepherds Friendly. Research from the mutual found just 14% of UK adults...

Just one in five parents actively planned for protection cover when purchasing their home, according to research from Vitality. The poll of 2,000 homeowners with a mortgage found only 19% actively planned...

WPA is increasing its maximum no claims discount (NCD) and allowing claims up to £250 without harming the discount earned. The changes apply to the Complete Health product for retail customers. The...

Financial Conduct Authority (FCA) executive director of consumers and competition Sheldon Mills is leaving the regulator, according to a report. Mills, who joined the FCA in 2018, will step down in the...

Sir Charlie Mayfield’s Keep Britain Working Review could not have been clearer and it is a call that has not fallen on deaf ears. The former John Lewis chairman called on UK...

Eleos Life has introduced an AI voice agent which provides in-bound and out-bound customer contact.  The AI voice agent draws answers directly from real Eleos policy documents to address a range of...

Aviva has revamped its digital platform as it aims to improve online quoting for new SME group protection business. The Fusion platform replaces the previous Aviva Group Protection Online (AGPOL) platform and...

Firms which cancel their regulatory permissions part-way through the year will only be charged pro-rated fees, the Financial Conduct Authority (FCA) is proposing. The regulator has put forward a quarterly pro-rating model...

Insurer service is solid but advisers want more innovation and mental health support, hears Abigail Montrose.   In general advisers rate insurer services well according to the Health & Protection UK Service...

Effective support for an expat’s family has emerged as one of the strongest predictors of success on international assignments, according to Axa Global Healthcare. With costs for international placements rising 58% on...