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Advisers wouldn't turn up to a client meeting blindfolded - so why do some prefer to use the phone over engaging with clients using virtual technology? This was the question posed by...

The Care Quality Commission (CQC) has suspended Mediscan Diagnostic Services Limited after receiving information of concern about the safety and quality of its services. The CQC carried out an unannounced focused inspection...

New powers that would enable the FCA to move faster to remove regulatory permissions no longer used by financial services firms should serve as a reminder to advisers to ensure their regulatory...

Cygnet Hospital Colchester is to exit special measures and has been rated as good following an inspection by the Care Quality Commission. The independent mental health hospital which provides care and treatment...

Guardian is joining Mortgage Intelligence’s protection panel. The move gives the insurer access to Mortgage Intelligence’s network of more than 450 advisers, as well as the 4,000 plus advisers within its mortgage...

Advisers need to adapt to the rapid pace of change within digital tech and the way their clients interact with this technology. This is according to Louise Colley, head of retail protection...

Advisers need to ensure the data they hold on their client is "clean and tidy" to fully unlock the power of artificial intelligence. This is according to Matt Coulson, the founder of...

Medical Screening Solutions, a provider of medical evidence collection services, has stressed that is unaffected by the current shortage of blood test tubes. Late last month, the British Medical Association warned doctors...

Handl Group's insurer-focused rehabilitation business Corporé is to make digital mental health tool SilverCloud available to the general insurance market. Corporé will use the digital mental health treatment platform to manage the...

"It's been fascinating," says Louise Colley of her first and rather hectic nine months as head of retail protection at Zurich Insurance. Colley is one of the insurance industry's most recognisable and...