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British Friendly, Legal & General and The Exeter have spoken candidly about how they overhauled their claims service in the aftermath of the pandemic. The trio of protection providers made significant changes...

Nudges at milestone moments in life could be key to closing the gap among certain communities who are not even at "first base" in their understanding of protection insurance. This is according...

Vitality's life and health insurance businesses both saw higher premium income and operating profits in the 2025-26 financial year, according to results from parent company Discovery. New business at Vitality Life grew...

The protection market often behaves like two neighbouring towns: group protection on one side, individual and business protection on the other. Clients, however, do not live in silos. Their real risks, from...

LV= protection sales fell by 17.7% in the first half of 2026 compared to the same period in 2025. In present value of new business premiums (PVNBP) terms, protection sales dropped by...

Howden Employee Benefits has appointed Hannah Proctor as global benefits management team leader. She joins from Mercer, where she was principal consultant, account director and global network lead. Proctor (pictured) brings more...

Sesame Network has reported a 28% increase in protection sales during the first half of the year. It attributed this to growing intermediary numbers and also greater recognition of protection by advisers....

One in eight employees have experienced frequent burnout in the past year, research by Vitality has discovered. And two in five (40%) of those said that their job is a primary source...

The Financial Conduct Authority (FCA) believes its work in the travel insurance sector should be rated about "six or seven out of 10" so far. It also argued that work to ensure...

Cigna Healthcare has launched a platinum proposition to meet growing demand for more co-ordinated cross-border healthcare for globally mobile individuals. The insurer said it was designed to simplify access to global healthcare...