Appointments / Industry

Just 21% of advisers under 30 support the use of artificial intelligence (AI) in claims and 38% in underwriting. This is according to the AI section of the Protection Distribution Group's (PDG)...

Personal Group has completed the design of its new group cash plan offerings, which Health & Protection revealed in January, and plans to begin testing them shortly with direct and partner sales...

Arnau Vila Llavina is taking on the role of Mercer Marsh Benefits multinational leader as John Deegan retires after more than seven years in the position and 25 years with the organisation....

Aviva paid £1.99bn across 61,632 individual and group protection claims last year. This was up from £1.89bn across 61,975 claims in 2024. The insurer paid more than 51,000 individual protection claims last...

Iain Eagling has left Health Assured. Eagling had been sales director at the employee assistance provider since February 2023. He joined from the Access Group where he held the same role. Health...

The Protection Distributors Group’s (PDG) is challenging insurers to look at collaborative solutions to reverse what one adviser has called the ‘worst service levels seen in 20 years’. This is according to...

Guardian has updated its adviser portal to enable users to view real-time cover details, nominated individuals and beneficiaries as well as cover upgrades. The provider said the changes aim to give advisers...

Adding a third party to any customer journey may be considered an unnecessary complication, but in some instances, third party administrators (TPAs) can add significant value. For customers this can be in...

Bupa has launched preventive care pathways for customers with breast cancer, cardiovascular disease and diabetes. Prevention Pathways will guide Bupa customers based on a clinical assessment including genetic risk and offer access...

The Income Protection Task Force (IPTF) has unveiled its fourth cohort of 7Advisers, alongside the addition of a new member to its board.  The 7Advisers are: Matt Leonard, Home Finance Direct Georgia...